By Katherine Klahn
That is what TravelClick, a worldwide provider of data, ecommerce and Internet solutions for the hospitality industry, has found in a new study. The review is based on data for 25 major North American markets. Data is derived from real reservations pulled from hotels under flags of such companies as Hilton, Hyatt, IHG, Marriott and Starwood.
The group reported that OTAs and GDS continue to experience growth, according to senior industry analyst, John Hach. Mobile and digital channels were driving the industry last year, and are set to continue their reign as power players in the sector. On the other hand, Hach said dial-in bookings are on the decline.
Read more at Hotel Business