By Larry Mogelonsky
Great hotel managers not only work incredibly hard to lead their teams and propel their respective properties to new levels of success, but they must also keep a pulse on where the industry is headed, especially regarding technology.
This ‘tech’ word can be broad, though, with so many new devices and software options becoming available each quarter to help managers increase guest service delivery and make better business decisions. It can be hard to narrow your field of vision and focus on any one aspect of emergent technology. However, where I’ve spent the bulk of my career – and where it is imperative for all managers to have at least a basic understanding – is understanding the evolving electronic tools that get guests to stay at your property. Because if you can’t get consumers onsite, then no other technological upgrade matters.
Read more at eHotelier.