By Jason Q. Freed
In a hotel industry starved for innovation, it’s not surprising hospitality leaders on stage at the NYU International Hospitality Industry Investment Conference focused much of their attention not on real estate opportunities but instead on how technology will continue to push the industry forward.
By Matt Alderton
Hotels in North America are poised for a promising spring, according to hotel consultancy TravelClick, which this week published the results of its April 2018 North American Hospitality Review (NAHR).
By Shayne Paddock
Chief Innovation Officer / Guest Management Solutions, TravelClick
Do you remember the last time you went to your favorite restaurant, did the host give you a special table? Did your waiter bring you your favorite cocktail? When you went to get your last haircut, did the stylist remember how you like your hair done? What color you want it dyed? When you get your coffee at Starbucks each morning, does the barista on the morning shift remember your name and place your order without asking to speed you through the line? Do you ever go to your favorite restaurant and the server simply asks, “the usual”? How good does that make you feel?
By Nicole Carlino
NEW YORK—The marketing and distribution landscape in the hospitality industry is shifting. With increased competition—both in the form of nearby hotels and channels with which to reach guests—hoteliers need access to the best available data and more sophisticated tools to maximize revenue and improve performance. It’s one of the reasons why TravelClick has expanded its relationship with Google, gaining Google Premier Partner status—to help independent and small- to mid-sized hotel chains to better identify, attract and convert guests.
By Alicia Hoisington
This summer is proving to be hot for hoteliers’ bottom lines. Here’s what is driving business – and how you can cash in on the opportunities.
For the United States hotel industry, opportunities abound during summer months as hoteliers cash in on good weather and an uptick in travelers. But while last summer only offered lackluster sales, this summer’s tale is already proving to be one with a happy ending for hoteliers’ wallets.
TravelClick (“the Company”), a leading global provider of data and revenue-generating solutions for hoteliers, announced today that it has purchased Dallas-based Digital Alchemy, a Customer Relationship Management (CRM) and email marketing solutions provider for hotels and spas around the world. Terms of the transaction were not announced.
By Geneva Rinehart
Celebrating 30 years, Hunter packed the right amount of positive energy and insights for the hotel industry.
As more and more events are added to the schedule each year, too often we hear the same speakers rehash the same industry information. From the start, the Hunter Hotel Conference set itself apart. Celebrating its 30-year anniversary, you couldn’t escape the overwhelming optimism in the ballroom and spilling out to the atrium as well as the occasional bumping into fans in Atlanta for the 2018 NCAA Division I Men's Basketball Championship South Regional at Philips Arena. While this short summary won’t do justice to the well-planned educational program, it will provide a small glimpse into this year’s slam dunk event.
TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, announced that it has purchased Dallas-based Digital Alchemy, a customer relationship management (CRM) and email marketing solutions provider for hotels and spas around the world. Terms of the transaction were not announced.
North American hotel business continues its slow but steady growth for the first quarter, according to new data from TravelClick’s March 2018 North American Hospitality Review. For the first quarter, hoteliers are seeing a 1.7 percent increase in bookings across all segments, and a 0.7 percent uptick in average daily rate.
As Europe’s leading multi-brand hotel cooperative group, SEH United Hoteliers is embarking on a digital transition to better meet clients’ needs and offer a unique experience in its 600 hotels.
Having embraced the deep-set changes currently shaking up the hospitality industry, the Group decided to revolutionise its practices in a very different way to the techniques currently used by other hospitality and travel professionals: working in total synergy and partnership with the Group’s independent hotel members.